This post is part of the Business Continuity Awareness Week (BCAW) 2015 flashblog. To learn more about The BCI and BCAW 2015, visit the website or follow the discussion on Twitter via #BCAW2015 and #TestingTimes.
Exercising. Whether you’re talking about hitting the gym or testing your business continuity strategies and plans, I’ve come to find that no one likes hearing this word. The typical reaction and excuses are similar, too: I don’t have the time; I have better things to do; I just don’t see the value.
Well, okay… the last one pertains a bit more to business continuity, but I’m sure you get my point. Continue reading
Faults and Fixes: Bad Exercises
Practice—it’s a key to success in any pursuit. Whether it’s within sports, hobbies, or business, practice is integral to fostering success, and business continuity planning is no exception. Arguably, the most effective way to practice implementing business continuity plans, processes, and strategies is by performing exercises. Not only will a good exercise improve preparedness, it will also socialize business continuity planning among the organization’s key leaders and demonstrate the value of business continuity planning. However, many exercises fail to “impress” and meet the goals of socializing capabilities, building competencies, and identifying opportunities for improvement. Within this perspective, we’ll take a look at some of the key causes and simple fixes that will allow business continuity practitioners to plan for and facilitate an engaging, beneficial business continuity exercise. Continue reading
Many organizations today aim to make operations as lean as possible. But, in doing so, are these organizations unknowingly increasing the risk of operational downtime and excess cost? Due to streamlining operations and eliminating redundant activities or suppliers, one misstep or disruption (either internally or externally), can result in time-consuming and costly operational delays, or much worse, impact market positioning or even threaten the survival of the organization.
This perspective is part two of a supply chain risk management-focused series called “Risky Business”. In part one, Managing Third-Party and Supplier Risk, we discussed the importance of protecting your organization from risks associated with a dependence on suppliers (and service providers), as well as how to analyze potential impacts and prioritize these risks.
In this perspective we’ll discuss the specific business continuity strategies and risk treatment options available to mitigate the risk associated with supplier dependencies to an acceptable level. Continue reading
Faults & Fixes: Bad BIAs
Nearly all business continuity practitioners understand the importance of conducting a business impact analysis (BIA) in order to lay the foundation for a viable business continuity program. Organizations who perform and continually improve effective BIA processes gather essential business information for the activities that support organizational product and service delivery, such as process-related information, justification for business continuity requirements, recovery objectives, and resource requirements necessary to achieve recovery objectives and performance targets following the onset of a disruptive incident. This information drives the selection of organizational business continuity strategies, serves as an input to business continuity plans, and provides insight into potential organizational risks. Continue reading
One of the most challenging management system activities that business continuity professionals need to execute (outside of coordinating actual recovery following a disruptive incident) is developing meaningful business continuity program metrics. ISO 22301 does not tell practitioners how to craft meaningful metrics, only that we need to have and share them with management for feedback.
Many business continuity professionals experience challenges with their programs: Continue reading
Cloud computing is potentially the most important technology development of this decade, so business continuity professionals should rightly be asking: “What does it really mean and how does it affect me?” This perspective is designed to address common questions about cloud computing.
What is the Cloud?
Bottom-line – it is a marketing term. Like all great marketing terms, it can be used to mean anything, and thus, it actually means very little. For our purposes, I’d like to suggest the following explanations for “the cloud”, which have proven broadly true in practical experience: Continue reading
No one enjoys wasting resources in any form – effort, time, or money. However, organizations that implement business continuity planning in a haphazard attempt to meet a customer requirement, pass an audit, or simply don’t take the time up front to ensure that the proper resources and approach are in place, are setting themselves up to do just that.
This article explores the common business continuity-related mistakes and pitfalls that lead to wasting time, money, and effort, and provides solutions focused on performing business continuity planning as an integrated aspect of your organization that will mature and improve risk mitigation and response/recoverability efforts, as well as deliver long-term value. Continue reading
We recently launched the full series of our Business Continuity 101 educational videos, and I couldn’t be more excited to share them with you!
If you’re in a hurry, scroll on down – all the links are below…
If you have a minute, I’d like to let you in on why we created these videos and who will get value from them. Continue reading
Faults & Fixes: Bad Management Reviews
Senior management engagement is critical to business continuity success, so it’s becoming more and more common for organizations to involve management when designing and implementing business continuity programs. However, after the initial implementation project wraps up, it is much less common for organizations to regularly engage management on program direction, capability, and maturation, via what the management system concept calls a “management review”. While the concept of management reviews is relatively new to the business continuity profession, when fully implemented and combined with appropriate messaging, management reviews are the best way to get management to participate actively and stay engaged, as well as close program gaps and improve performance. Continue reading
In the last month alone, I’ve worked with two companies that had IT disruptions but didn’t use their IT disaster recovery (DR) plans because they weren’t sure if they could fail back home (aka return to normal). In both cases, these concerns were a surprise to the executive management team.
It’s a theme I’ve heard many times before – the IT disaster recovery solution was built without considering how the organization would return to the primary data center from the disaster recovery location. This perspective highlights some key issues to consider regarding the use of the IT disaster recovery strategy. Continue reading