“…Or High Water”: A Business Continuity Case Study

Water PipeThe Importance of Business Continuity and Leveraging Resource Loss Based Planning

SITUATION
On Sunday, January 8, 2017, the temperature in Cleveland, OH dropped significantly, which caused a water pipe to burst in the hallway of our building, right outside the entry to our Cleveland office.

No one was in the building at the time, and the water poured out for about 45 minutes before it was shut off. The water pooled primarily in our office space resulting in damage to floors, walls, and some equipment. When all was said and done, the total amount of water removed from our office space alone, was approximately 15,000 gallons. The rest of the water literally went down the elevator and main stairway – flooding three of the floors below. Continue reading