Faults & Fixes: Bad Plans
Developing strong business continuity plans characterized as actionable, relevant, and simple to execute can be a very difficult task for many organizations. In other articles, Avalution examined the different types of business continuity plans, what information should be included, and how organizations can focus on the basics to develop effective plans. One trend that our consultants see across industries is that as business continuity programs mature, planning approaches inevitably change, often (and unfortunately) becoming more complicated and burdensome over time. As plans become overburdened with complex requirements, simplicity, quality, and effectiveness suffer.
This perspective examines the six typical symptoms of “bad plans” and their common root causes, and provides suggestions on how organizations can develop plans described as actionable, relevant, and simple. Continue reading
Although plan documentation isn’t the only business continuity planning outcome, and absolutely should not be the sole focus during a program assessment, it’s certainly an important one. Plans are one of the first things customers and auditors ask to review because these documents should summarize the response and recovery approach used by the business following the onset of a disruptive incident, as well as a summary of the resources needed to deliver products and services. If asked to evaluate a plan, what’s the best approach, and what elements and content should you expect to see? The purpose of this perspective is to outline a simple, straightforward plan assessment approach. Continue reading
In previous articles, Avalution has espoused the value of using a management systems approach to business continuity and articulated the notion that business continuity is more than just a collection of plan documentation. This approach is reflected in many different standards, including ISO 22301.
Even though business continuity plans represent just one component of a larger business continuity planning effort, they are what guide the organization through all phases of response and recovery following the onset of a disruptive incident – from the initial response and assessment to the eventual return to normal operations. Effective planning is meant to ensure that response and recovery efforts align to the expectations of all interested parties and provide a repeatable approach to minimize downtime.
This perspective explores the different types of business continuity plans that Avalution finds to be the most effective for organizations and examines their purpose within a wider business continuity strategy. Continue reading
The goal of any recovery plan, regardless of the size or nature of the organization, is to protect life, minimize damage from an event, and quickly resume the delivery of critical products and services to meet customer requirements. How this is accomplished, however, not only depends on the nature of the organization, but also its customers, size and resources, and culture. The objective is to build plans that are based on realistic requirements, fit within the organization’s culture, and remain cost effective and appropriate. The remainder of this article will discuss these characteristics and how they are incorporated into recovery plans. Continue reading